Decision making in highly uncertain contexts

The chaotic conditions generated by COVID-19, the Ukrainian war, and the energetic crisis, require new paradigms for decision making. For a long time, strategic decisions have been associated with the personal characteristics of the decision makers, as well as the conditions related to the context. The uncertain and chaotic situation generated by recent world crisis, has required a new approach for decision making, through the investigation of the interconnections among heterogeneous actors and the kind of relationships able to face new trends such as sustainability, digital transformation and humanistic management. These new scenarios, that can be called new paradigms, may have an impact on the main activities developed in business relationships, and imply the entering also of new actors and new resources. In order to present preliminary considerations on those aspects, this paper presents the results of a research based on a Delphi methodology