The pandemic, the Ukrainian war, and the energetic crisis have created a degree of disruption in most industries that is unprecedented also considering the potential for global situation. In this postnormal time, characterized by chaos, a new decision-making approach is required. Based on this premise, we adopted a Delphi approach to understand how managers are setting companies’ business priorities in the current increasingly complex environment. The paper analyses the relevant trends of digital transformation, circular economy, humanistic management, considering the key actors, resources, and activities required to take new business decisions.
Anzivino, A., Biraghi, S., Cantu', C. L., Fiocca, R., Hu, L., Martinelli, E. M., Tzannis, A., Decision-making in a time of chaos, Paper, in XIX SIM Conference, (Salerno, Campus di Fisciano, Università degli studi di Salerno - Paestum, 20-21 October 2022), XIX SIM Conference (online), Salerno, Campus di Fisciano, Università degli studi di Salerno - Paestum 2022: 1-9 [https://hdl.handle.net/10807/220087]
Decision-making in a time of chaos
Anzivino, Alessia;Biraghi, Silvia;Cantu', Chiara Luisa;Fiocca, Renato;Hu, Lala;Martinelli, Elisa Martina;Tzannis, Alessandra
2022
Abstract
The pandemic, the Ukrainian war, and the energetic crisis have created a degree of disruption in most industries that is unprecedented also considering the potential for global situation. In this postnormal time, characterized by chaos, a new decision-making approach is required. Based on this premise, we adopted a Delphi approach to understand how managers are setting companies’ business priorities in the current increasingly complex environment. The paper analyses the relevant trends of digital transformation, circular economy, humanistic management, considering the key actors, resources, and activities required to take new business decisions.
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