The present chapter will provide an example of an intervention evaluation from the joint viewpoints of patient engagement and user experience. The authors evaluated H-CIM, a technological platform for the intelligent monitoring of physiological data of elderly patients performing physiotherapy exercises. Descriptive quantitative measures, behavioral observation, and qualitative interviews are integrated to evaluate H-CIM ability in (1) guaranteeing a positive experience to its users and (2) supporting them in advancing through a patient engagement development. This contribution would constitute a practical example of how these fundamental factors should be considered and evaluated when implementing positive technology for healthcare.
Triberti, S., Barello, S., Graffigna, G., Riva, G., Candelieri, A., Archetti, F., Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case, in Graffigna, G., Barello, S., Triberti, S. (ed.), Patient Engagement: a consumer-centered model to innovate healthcare, De Gruyter Open, Berlin 2016: 66- 77 [http://hdl.handle.net/10807/75516]
Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case
Triberti, Stefano;Barello, Serena;Graffigna, Guendalina;Riva, Giuseppe;
2016
Abstract
The present chapter will provide an example of an intervention evaluation from the joint viewpoints of patient engagement and user experience. The authors evaluated H-CIM, a technological platform for the intelligent monitoring of physiological data of elderly patients performing physiotherapy exercises. Descriptive quantitative measures, behavioral observation, and qualitative interviews are integrated to evaluate H-CIM ability in (1) guaranteeing a positive experience to its users and (2) supporting them in advancing through a patient engagement development. This contribution would constitute a practical example of how these fundamental factors should be considered and evaluated when implementing positive technology for healthcare.
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