Rapport management is applied to the selling of products.
Cucchi, C. A., Recensione a "Campbell, Kim Sydow; Davis, Lenita, The sociolinguistic basis of managing rapport when overcoming buying objections Journal of Business Communication, New York 2006", <<L'ANALISI LINGUISTICA E LETTERARIA>>, 2006; (XIV/1):244-244 [http://hdl.handle.net/10807/65671]
Kim Sydow Campbel, Lenita Davis, "The sociolinguistic basis of managing rapport when overcoming buying objections", in Journal of Business Communication, January 2006, pp.43-66
Cucchi
2006
Abstract
Rapport management is applied to the selling of products.
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