How to measure managerial competencies in contemporary organizations? Guidelines for the development and validation of a context-based scale

Finding ways to evaluate managerial competencies is essential for understanding how individuals can contribute to the advancement of organizations. The study aims to develop an up-to-date competency- based framework, validate a new assessment scale, and outline methodological guidelines for the devel- opment of future scales. The validation process consisted of four main phases, involving an extensive literature review, analysis of internal data of a company, development of a competency-based model, and its validation through qualitative and quantitative approaches. The comprehensive managerial compe- tency-based framework leverages a continuous dialogue between theoretical knowledge and practical perspective. The new scale measures four competencies and eighteen skills/abilities/dispositions. More- over, the innovative measurement format contrasts social desirability effects, obtaining information on workers’ current level and potential growth. The instrument can be applied in different contexts and provides data for several human resource (HR) processes. Guidelines are outlined to researchers and practitioners interested in developing competency-based frameworks and tools.