In 2012 Performance measurement systems (PMSs) became compulsory in the Italian National Health Service (NHS). The objective of this article is to answer the following research question: How do health-care organizations set up their PMSs in order to make them coherent with the institutional context and the intra-organizational dynamics? The findings show how the similar behavior of the organizations may be considered a case of coercive isomorphism. This study confirmed many topics discussed in the performance measurement literature and opens a discussion of some new research questions.

Vendramini, E. A., Lecci, F., Filannino, C., when the rubber meets the road: isomorphism, rhetoric and (mis)management of inter institutional performance, <<INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION>>, 2014; 37 (vol. 37): 980-986. [doi:10.1080/01900692.2014.944992] [http://hdl.handle.net/10807/101135]

when the rubber meets the road: isomorphism, rhetoric and (mis)management of inter institutional performance

Vendramini, Emanuele Antonio
Primo
;
2014

Abstract

In 2012 Performance measurement systems (PMSs) became compulsory in the Italian National Health Service (NHS). The objective of this article is to answer the following research question: How do health-care organizations set up their PMSs in order to make them coherent with the institutional context and the intra-organizational dynamics? The findings show how the similar behavior of the organizations may be considered a case of coercive isomorphism. This study confirmed many topics discussed in the performance measurement literature and opens a discussion of some new research questions.
Inglese
http://dx.medra.org/10.1080/01900692.2014.944992
Vendramini, E. A., Lecci, F., Filannino, C., when the rubber meets the road: isomorphism, rhetoric and (mis)management of inter institutional performance, <>, 2014; 37 (vol. 37): 980-986. [doi:10.1080/01900692.2014.944992] [http://hdl.handle.net/10807/101135]
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/10807/101135
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 2
  • ???jsp.display-item.citation.isi??? ND
social impact