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EnglishThis paper aims at testing whether and how the adoption of Informa-tion and Communication Technologies (ICTs) can lead to value creation. The analysis builds on previous studies according to which ICTs can determine fa-vourable economic outcomes because they lead to sound improvements at the op-erating process level and to a superior product offering. In this paper we wanted to check whether such value creation mechanism can be further boosted when com-panies embed the superior operating performance gained through the adoption of ICTs into a more valuable product offering. The paper presents the evidence of a survey conducted in Italy, which led to collect 109 usable questionnaires. Data have been analysed through the Structural Equation Modeling technique. Empiri-cal evidence shows that ICTs can lead to value creation mainly because they de-termine a better process’ responsiveness and that, when such responsiveness is embedded into a superior product offering, value creation is further boosted.
Belvedere, V., Grando, A., Bielli, P., The impact of Information and Communication Technologies on operating processes: evidence from a survey, Paper, in itAIS 2011 - VIII Conference of the Italian Chapter of AIS - Information Systems: a crossroads for Organization, Management, Accounting and Engineering, (Roma, 07-08 October 2011), itAIS, Roma 2011: 1-8 [http://hdl.handle.net/10807/89386]
| Autori: | |
| Titolo: | The impact of Information and Communication Technologies on operating processes: evidence from a survey |
| Data di pubblicazione: | 2011 |
| Abstract: | This paper aims at testing whether and how the adoption of Informa-tion and Communication Technologies (ICTs) can lead to value creation. The analysis builds on previous studies according to which ICTs can determine fa-vourable economic outcomes because they lead to sound improvements at the op-erating process level and to a superior product offering. In this paper we wanted to check whether such value creation mechanism can be further boosted when com-panies embed the superior operating performance gained through the adoption of ICTs into a more valuable product offering. The paper presents the evidence of a survey conducted in Italy, which led to collect 109 usable questionnaires. Data have been analysed through the Structural Equation Modeling technique. Empiri-cal evidence shows that ICTs can lead to value creation mainly because they de-termine a better process’ responsiveness and that, when such responsiveness is embedded into a superior product offering, value creation is further boosted. |
| Lingua: | Inglese |
| Titolo del libro: | itAIS 2011 - VIII Conference of the Italian Chapter of AIS - Information Systems: a crossroads for Organization, Management, Accounting and Engineering |
| ISBN: | 978-88-6105-063-1 |
| Editore: | itAIS |
| Nome del convegno: | itAIS 2011 - VIII Conference of the Italian Chapter of AIS - Information Systems: a crossroads for Organization, Management, Accounting and Engineering |
| Luogo del convegno: | Roma |
| Data inizio evento: | 2011-10-07 |
| Data fine evento: | 2011-10-08 |
| Tipo di contributo: | Paper |
| Citazione: | Belvedere, V., Grando, A., Bielli, P., The impact of Information and Communication Technologies on operating processes: evidence from a survey, Paper, in itAIS 2011 - VIII Conference of the Italian Chapter of AIS - Information Systems: a crossroads for Organization, Management, Accounting and Engineering, (Roma, 07-08 October 2011), itAIS, Roma 2011: 1-8 [http://hdl.handle.net/10807/89386] |
| Appare nelle tipologie: | Paper, Selected paper, Contributed paper, Working paper, Poster, Poster paper, Comunicazione, Relazione (in volume) |
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