The paper aims at understanding how operations managers assess the manufacturing and logistics performances of their plants and why they focus their improvement programmes on some of them. After a review of the literature on operational performances and on performance measurement systems, the paper presents the findings of a multiple case-study research, carried out on three Italian plants.
Belvedere, V., La misura delle prestazioni produttive e logistiche nelle aziende industriali: uno studio su casi nel comparto della componentistica per autoveicoli, <<FINANZA MARKETING E PRODUZIONE>>, 2005; (4): 75-96 [http://hdl.handle.net/10807/67173]
La misura delle prestazioni produttive e logistiche nelle aziende industriali: uno studio su casi nel comparto della componentistica per autoveicoli
Belvedere, Valeria
2005
Abstract
The paper aims at understanding how operations managers assess the manufacturing and logistics performances of their plants and why they focus their improvement programmes on some of them. After a review of the literature on operational performances and on performance measurement systems, the paper presents the findings of a multiple case-study research, carried out on three Italian plants.
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