A comprehensive knowledge of a company’s organizational mechanisms is a fundamental prerequisite for good management practices and effective governance, especially in the banking industry where efficiency and effectiveness have recently been becoming more and more important. This paper describes the results of a practical experience of business process improvement and change. The business modeling approach, carried out through an agent-based model, has been applied to an operational process with the aim to reduce the overlapping of the operational phases and to improve the time-efficiency. Simulation outcomes and results are discussed.

Geppert, L., Russo, D., Passacantando, F., Manca, L., Business Process Modeling and Efficiency improvement Through an agent-based approach, <<JOURNAL OF SYSTEMICS, CYBERNETICS AND INFORMATICS>>, 2013; (11-8): 1-6 [http://hdl.handle.net/10807/66982]

Business Process Modeling and Efficiency improvement Through an agent-based approach

Geppert, Luigi;
2013

Abstract

A comprehensive knowledge of a company’s organizational mechanisms is a fundamental prerequisite for good management practices and effective governance, especially in the banking industry where efficiency and effectiveness have recently been becoming more and more important. This paper describes the results of a practical experience of business process improvement and change. The business modeling approach, carried out through an agent-based model, has been applied to an operational process with the aim to reduce the overlapping of the operational phases and to improve the time-efficiency. Simulation outcomes and results are discussed.
Inglese
Geppert, L., Russo, D., Passacantando, F., Manca, L., Business Process Modeling and Efficiency improvement Through an agent-based approach, <<JOURNAL OF SYSTEMICS, CYBERNETICS AND INFORMATICS>>, 2013; (11-8): 1-6 [http://hdl.handle.net/10807/66982]
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10807/66982
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