The chapter illustrates examples of applications of Conversation Analysis, Speech Act Theory and Politeness Theory to spoken business genres.
Cucchi, C. A., Applying discourse analytical approaches to spoken business genres, in Cucchi, C. A., Murphy, A. C., Spoken and written communication at work, EDUCatt, Milano 2011: 13-26 [http://hdl.handle.net/10807/63284]
Applying discourse analytical approaches to spoken business genres
Cucchi, Costanza Anellamaria
2011
Abstract
The chapter illustrates examples of applications of Conversation Analysis, Speech Act Theory and Politeness Theory to spoken business genres.
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