Purpose – This paper aims to investigate how virtual communities of practice (V-CoP) develop in large-scale virtual projects. Design/methodology/approach – A case study of a large-scale ES implementation was conducted in Italy and in the USA. Findings – It was found that management can encourage the formation of V-CoP if, along with the creation of virtual project teams they promote informal interaction between the team members, encourage commitment, and put together “the right mix of people”. Originality/value – Understanding how the technical and the functional communities communicated is meaningful to understand the extent to which different CoP can, virtually, overcome context-specific barriers.
Frigerio, C., Rajola, F., Marabelli, M., Newell, S., Managing Knowledge in Large-scaleVirtual Projects: a Community-based Approach, <<INTERNATIONAL JOURNAL OF MANAGING PROJECTS IN BUSINESS>>, 2013; 6 (2): 310-331. [doi:10.1108/17538371311319043] [http://hdl.handle.net/10807/43625]
Managing Knowledge in Large-scale Virtual Projects: a Community-based Approach
Frigerio, Chiara;Rajola, Federico;Marabelli, Marco;
2013
Abstract
Purpose – This paper aims to investigate how virtual communities of practice (V-CoP) develop in large-scale virtual projects. Design/methodology/approach – A case study of a large-scale ES implementation was conducted in Italy and in the USA. Findings – It was found that management can encourage the formation of V-CoP if, along with the creation of virtual project teams they promote informal interaction between the team members, encourage commitment, and put together “the right mix of people”. Originality/value – Understanding how the technical and the functional communities communicated is meaningful to understand the extent to which different CoP can, virtually, overcome context-specific barriers.
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