The impact of the Covid-19 pandemic in 2020 has brought out the image of a world that is increasingly interconnected, interdependent and exposed to multiple forms of natural and human-induced risks. In accordance with this scenario, the aim of this paper is to provide a theoretical in -depth study to reflect on the communication practices and narratives produced on the occasion of the impact of the Covid-19 pandemic in Italy in 2020, considering the national institutional communications and those of the Lombardy Region, the first affected by the Covid-19 epidemic, produced in the first weeks of epidemic spread.
Lucini, B., Crisis Communication and Governance: Lessons Learned from Covid −19 Pandemic in Italy, <<PUBLIC ORGANIZATION REVIEW>>, 2025; 2025 (25): 27-42. [doi:https://doi.org/10.1007/s11115-025-00817-0] [https://hdl.handle.net/10807/340764]
Crisis Communication and Governance: Lessons Learned from Covid −19 Pandemic in Italy
Lucini, Barbara
Primo
2025
Abstract
The impact of the Covid-19 pandemic in 2020 has brought out the image of a world that is increasingly interconnected, interdependent and exposed to multiple forms of natural and human-induced risks. In accordance with this scenario, the aim of this paper is to provide a theoretical in -depth study to reflect on the communication practices and narratives produced on the occasion of the impact of the Covid-19 pandemic in Italy in 2020, considering the national institutional communications and those of the Lombardy Region, the first affected by the Covid-19 epidemic, produced in the first weeks of epidemic spread.
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