Sentiment and emotion analysis is key to understanding how individuals convey experiences and emotional states through language. In the context of digital health, it provides insight into patient perspectives, though standard tools may not perform optimally on specialized textual data. This study explores emotional and sentiment patterns in posts written by individuals with multiple sclerosis (PwMS) on an Italian online blog. The objective is twofold: to gain a clearer picture of the lived experience of PwMS and to evaluate the reliability of existing sentiment and emotion analysis tools on domain-specific content. A selection of libraries, each addressing different emotional dimensions, was applied at sentence level to enhance granularity. Results suggest that including a neutral category would improve classification accuracy. Other cases involve the expression of multiple emotions, presenting classification challenges. Future research may consider broader units of analysis and examine strategies for adapting existing tools to health-related language contexts.

Chilla, L., Cinini, A., Cutugno, P., Ferretti, M., Chiarella, D., Towards an {Integrated} {Approach} for {Sentiment} and {Emotion} {Analysis} in {Health}-{Related} {Texts}, Paper, in 3rd International Conference on Computers in Natural Sciences, Biomedicine and Engineering, (Salerno, 20-24 June 2025), IEEE Computer Society Conference Publishing Services, California 2025: 47-54 [https://hdl.handle.net/10807/338158]

Towards an {Integrated} {Approach} for {Sentiment} and {Emotion} {Analysis} in {Health}-{Related} {Texts}

Chilla, Laura
Primo
;
2025

Abstract

Sentiment and emotion analysis is key to understanding how individuals convey experiences and emotional states through language. In the context of digital health, it provides insight into patient perspectives, though standard tools may not perform optimally on specialized textual data. This study explores emotional and sentiment patterns in posts written by individuals with multiple sclerosis (PwMS) on an Italian online blog. The objective is twofold: to gain a clearer picture of the lived experience of PwMS and to evaluate the reliability of existing sentiment and emotion analysis tools on domain-specific content. A selection of libraries, each addressing different emotional dimensions, was applied at sentence level to enhance granularity. Results suggest that including a neutral category would improve classification accuracy. Other cases involve the expression of multiple emotions, presenting classification challenges. Future research may consider broader units of analysis and examine strategies for adapting existing tools to health-related language contexts.
2025
Inglese
3rd International Conference on Computers in Natural Sciences, Biomedicine and Engineering
Circuits, Systems, Communications and Computers (CSCC)
Salerno
Paper
20-giu-2025
24-giu-2025
979-8-3315-4382-2
IEEE Computer Society Conference Publishing Services
Chilla, L., Cinini, A., Cutugno, P., Ferretti, M., Chiarella, D., Towards an {Integrated} {Approach} for {Sentiment} and {Emotion} {Analysis} in {Health}-{Related} {Texts}, Paper, in 3rd International Conference on Computers in Natural Sciences, Biomedicine and Engineering, (Salerno, 20-24 June 2025), IEEE Computer Society Conference Publishing Services, California 2025: 47-54 [https://hdl.handle.net/10807/338158]
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10807/338158
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact