We will discuss and analyze the concept and the role of knowledge produced in online social communities which interact by means of collaborative platforms. Three visions of knowledge will spring: collective knowledge, knowledge in semantic social networks, and procedural knowledge. We therefore describe the knowledge life cycle in the context of online Open Source communities. Finally, we present a framework based on social networks and folktologies for a better knowledge management process.
Reggiori, A. C., Padula, M., Scala, P. L., Collective Knowledge Development from Humans to Knowledge Systems, in Khosrow-Pour, M. (ed.), Encyclopedia of Information Science and Technology, Third Edition, Igi Global, Hershey PA 2015: 4516- 4527. 10.4018/978-1-4666-5888.ch443 [http://hdl.handle.net/10807/71299]
Collective Knowledge Development from Humans to Knowledge Systems
Reggiori, Amanda Clara;Padula, Marco;Scala, Paolo Luigi
2015
Abstract
We will discuss and analyze the concept and the role of knowledge produced in online social communities which interact by means of collaborative platforms. Three visions of knowledge will spring: collective knowledge, knowledge in semantic social networks, and procedural knowledge. We therefore describe the knowledge life cycle in the context of online Open Source communities. Finally, we present a framework based on social networks and folktologies for a better knowledge management process.
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