This paper explores the reasons for choosing email over other means of communication. It identifies 'getting things done' as a common motive. It compares spoken features of discourse with those found increasingly in email communication and provides advice about optimal writing in effective emails.
Murphy, A. C., Email Communication, in Cucchi, C. A., Murphy, A. C., Spoken and Written Communication at Work, EDUCatt, Milano 2011: 53-63 [http://hdl.handle.net/10807/33681]
Email Communication
Murphy, Amanda Clare
2011
Abstract
This paper explores the reasons for choosing email over other means of communication. It identifies 'getting things done' as a common motive. It compares spoken features of discourse with those found increasingly in email communication and provides advice about optimal writing in effective emails.
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