Leadership in organizations consists of a complex process, which includes the interpersonal relationship with collaborators. By using a neuroscientific approach, we evaluated the effect of the presence of unidirectional versus reciprocal feedback (provided only by the leader or by both figures), as well as the assignment of a quantitative or just a qualitative assessment. Skin conductance level and response (SCL and SCR), as well as heart rate (HR), have been recorded during a role playing. Results revealed increased emotional engagement (SCL/SCR) during no rating and reciprocal condition, as well as a stressful response (increased HR) during rating and unidirectional condition.
Balconi, M., Venturella, I., Fronda, G., Vanutelli, M. E., Who's boss? Physiological measures during performance assessment, <<MANAGERIAL AND DECISION ECONOMICS>>, 2019; 40 (2): 213-219. [doi:10.1002/mde.2997] [http://hdl.handle.net/10807/131641]
Who's boss? Physiological measures during performance assessment
Balconi, Michela
;Venturella, Irene;Fronda, Giulia;Vanutelli, Maria Elide
2019
Abstract
Leadership in organizations consists of a complex process, which includes the interpersonal relationship with collaborators. By using a neuroscientific approach, we evaluated the effect of the presence of unidirectional versus reciprocal feedback (provided only by the leader or by both figures), as well as the assignment of a quantitative or just a qualitative assessment. Skin conductance level and response (SCL and SCR), as well as heart rate (HR), have been recorded during a role playing. Results revealed increased emotional engagement (SCL/SCR) during no rating and reciprocal condition, as well as a stressful response (increased HR) during rating and unidirectional condition.
I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
